Crash Replacement Policy
Lifetime Crash Replacement
All 7iDP products are backed up with our Crash Replacement Policy. This entitles you to a 50% discount* on helmets, protection and gloves if damaged in a crash, for the LIFETIME of the product.
We are all riders too, so we understand the need to have confidence in your kit which gives the freedom to push limits and progress. Riding sometimes gets wild and crashes happen and when safety equipment is compromised, it’s essential you replace it. For example, never continue to ride in a damaged helmet, your head is worth more than that! This applies to pads and gloves too.
To support 7iDP riders and get you back on the bike, we offer a 50% discount* on a new 7iDP replacement.
What do we need from you?
• Pictures of the damaged product
• Model and size
• Full name
• Phone number
• Shipping address
• Pictures of the damaged product
• Model and size
• Full name
• Phone number
• Shipping address
We are obsessed with product development and on occasion may wish to inspect the crashed product to learn more.
In most instances, we will simply request the product is destroyed, a picture sent as confirmation and appropriate disposal.
Have you taken a hit and need to refresh your 7iDP products? Start the process by e-mailing info@7iDP.com
*Discount only applies to full price items only.